Leadilla goes beyond chatbots. Our 5-phase AI pipeline understands context, retrieves knowledge, generates accurate replies, and validates responses— autonomously resolving tickets across email, chat, phone, and WhatsApp.
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See exactly how much you'll save by switching from per-seat pricing to per-resolution pricing.
Based on 60% autonomous resolution rate
Reinvest in high-value customer success
Most AI tools just answer. Leadilla actually solves—using the same 5-phase pipeline that powers enterprise AI systems.
AI analyzes intent, detects sentiment, checks for spam, and refines the query for maximum accuracy.
Searches your knowledge base, past tickets, documentation, and integrations to find relevant information.
Ranks sources by relevance and confidence, ensuring only the most accurate information is used.
Generates a contextual, on-brand response using retrieved knowledge—not generic templates.
Validates accuracy, checks for hallucinations, and decides: auto-send or queue for human review.
AI doesn't just answer—it actually resolves tickets by taking actions, processing refunds, updating accounts, and more.
One AI configuration works across every channel your customers use. Consistent experience everywhere.
Connect Zendesk, Notion, Confluence, or upload docs. AI learns your products, policies, and procedures.
AI learns from every interaction and human correction. Gets smarter over time without retraining.
When confidence is low or the issue is complex, AI seamlessly escalates to your team with full context.
See resolution rates, response times, common issues, and AI confidence scores. Optimize continuously.
"We were skeptical about AI support, but Leadilla actually resolved 52% of our tickets in the first month. Our team can now focus on complex issues instead of password resets."
"The 5-phase pipeline is the real deal. Our AI went from 30% to 61% resolution rate in 3 months because it actually learns from feedback. Best investment we made this year."
"Paying per resolution instead of per seat changed everything. We saved $180K in salaries and our CSAT actually went up because responses are instant and consistent."
No per-seat fees. No setup costs. No hidden charges. You only pay when AI actually resolves a ticket.
Full access to all features. No minimums. No commitments.
No credit card required • Cancel anytime
A resolution is when AI successfully handles a ticket from start to finish—whether that's answering a question, processing a refund, or resolving an issue. If AI escalates to a human, you don't pay.
Chatbots give canned responses. Leadilla actually resolves tickets using a 5-phase pipeline: it understands intent, retrieves knowledge, generates contextual replies, validates accuracy, and can take actions like processing refunds or updating accounts.
If confidence is below 95% or the issue is complex, AI seamlessly escalates to your human team with full context, suggested replies, and retrieved knowledge. You only pay when AI resolves autonomously.
Most teams are up and running in under 30 minutes. Connect your channels, add your knowledge sources, configure your AI agent's personality, and you're ready. AI starts learning immediately.
Yes! Leadilla integrates with Zendesk, Intercom, Freshdesk, Help Scout, and more. You can also use our standalone inbox or connect via API.
Absolutely. We're SOC 2 Type II certified and GDPR compliant. Data is encrypted at rest and in transit. We never train our models on your data without explicit permission.
You can set monthly spending caps in your dashboard. Once you hit your limit, AI automatically switches to "draft mode" (suggested replies for humans) instead of auto-sending.
Join hundreds of teams using Leadilla to resolve tickets autonomously. Start your 14-day free trial—no credit card required.
Pay only $0.99 per resolution. Escalated tickets are free.