Free
$0 /mo
Try AI support with no commitment. 50 credits/month to get started.
- 50 support credits/mo
- 500 outreach credits (one-time)
- 1 workspace
- 10 mailboxes
- 1 team seat
- Email channel
- 7-day analytics
- Unlimited knowledge base
Pricing
Credit-Based Pricing That Scales With You
1 credit = 1 AI-generated support response. Start free, upgrade when you need more.
Save 25%
Starter
$49 /mo
For small teams handling real support volume with AI-powered drafts.
- 500 support credits/mo
- 2,000 outreach credits/mo
- 1 workspace
- 10 mailboxes
- 5 team seats
- Email + Chat
- 30-day analytics
- 1 CRM destination
Most Popular
Growth
$149 /mo
For growing teams that need multi-workspace, automations, and deep analytics.
- 2,000 support credits/mo
- 10,000 outreach credits/mo
- 3 workspaces
- Unlimited mailboxes
- 15 team seats
- Email + Chat + WhatsApp
- 90-day analytics + AI cost
- 5 CRM destinations
- Automations
Scale
$399 /mo
For large teams with SSO, API access, and unlimited everything.
- 8,000 support credits/mo
- 50,000 outreach credits/mo
- Unlimited workspaces
- Unlimited mailboxes
- Unlimited team seats
- All channels
- Unlimited analytics + AI cost
- Unlimited CRM destinations
- Automations + SSO + API
Enterprise
Custom $999+/mo
White-label, custom SLA, dedicated support, and 20K+ credits.
- 20,000+ support credits/mo
- Unlimited outreach
- Unlimited everything
- White-label option
- Custom SLA
- Priority support
- Dedicated account manager
- Custom integrations
All paid plans include a 50 free AI credits. No credit card required. Credits roll over (capped at 3x monthly allowance). Top-up credits never expire.
Need More Credits?
Buy top-up credits anytime. Volume discounts up to 42% off. Top-up credits never expire.
Credit Top-Up Calculator
Drag the slider to see pricing at each tier
Credits
100
Total Price
$25.00
Per Credit
$0.25
17% discount
Full Plan Comparison
| Free | Starter | Growth | Scale | Enterprise | |
|---|---|---|---|---|---|
| Monthly Price | $0 | $49 | $149 | $399 | Custom |
| Annual Price (per mo) | $0 | $37 | $112 | $299 | Custom |
| Support Credits/mo | 50 | 500 | 2,000 | 8,000 | 20,000+ |
| Rollover Cap | 150 | 1,500 | 6,000 | 24,000 | Custom |
| Outreach Credits | 500 (one-time) | 2,000/mo | 10,000/mo | 50,000/mo | Unlimited |
| Top-Up Rate | $0.30 | $0.25 | $0.20 | $0.15 | $0.10 |
| Workspaces | 1 | 1 | 3 | Unlimited | Unlimited |
| Mailboxes | 10 | 10 | Unlimited | Unlimited | Unlimited |
| Team Seats | 1 | 5 | 15 | Unlimited | Unlimited |
| Channels | Email + Chat | Email + Chat + WhatsApp | All | All | |
| Knowledge Base | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Analytics | 7 days | 30 days | 90 days + AI cost | Unlimited + AI cost | Unlimited + custom |
| CRM Routing | -- | 1 destination | 5 destinations | Unlimited | Unlimited |
| Automations | -- | -- | Yes | Unlimited | Unlimited |
| SSO / SAML | -- | -- | -- | Yes | Yes |
| API Access | -- | -- | -- | Full | Full |
| Branding | "Powered by Leadilla" | Removed | Removed | Removed | White-label option |
ROI Calculator
See how much you save compared to hiring support agents.
100
1,000
10,000
Estimated Leadilla cost
$149/mo
400 credits used (Growth plan)
You save approximately $3,851/month compared to hiring agents at $50K/year
Frequently Asked Questions
What is a support credit?
1 support credit = 1 AI-generated support email response through the full 5-phase pipeline (triage, retrieval, generation, validation, delivery). If the AI escalates to a human, no credit is consumed.
Do unused credits roll over?
Yes. Monthly credits roll over, capped at 3x your monthly allowance (e.g., 1,500 cap on Starter). Top-up credits never expire as long as your account is active and are not subject to the rollover cap.
How do outreach credits work?
AI-written outreach emails cost 1 outreach credit each. Template-based (self-written) campaign emails cost 0.5 credits. Free plan includes a one-time 500-credit grant; paid plans get monthly outreach credits.
Can I upgrade or downgrade anytime?
Absolutely. Upgrades take effect immediately with prorated bonus credits. Downgrades take effect at the next billing cycle. No long-term contracts on any plan.
Is there annual billing?
Yes. Annual billing saves 25% (equivalent to 3 months free). All paid plans support both monthly and annual billing.
What happens when I run out of credits?
AI drafts switch to "suggestion mode" (the AI still analyzes but doesn't auto-send). You can buy top-up credits anytime or wait for the next monthly grant.