Stop paying for chatbots that just answer questions. Our AI handles 40-65% of tickets end-to end—processing refunds, updating accounts, and solving real problems while your team focuses on what matters.
Refund Request #2847
from Sarah M. (sarah@example.com)
AI Response: Processed $127 refund to original payment method
Confidence: 98.3%
Account Upgrade Request
from TechCorp Inc.
AI Response: Upgraded to Pro plan, invoice sent
Confidence: 96.7%
Custom Integration Question
from Enterprise Client
AI Draft: I understand you're looking for...
Confidence: 87.2% → Escalated
Unlike simple chatbots, our AI goes through a rigorous 5-phase process that enables true autonomous resolution—not just canned responses.
Collects tickets from all channels and normalizes data for processing
Multi-ChannelAnalyzes intent, extracts entities, and understands customer context
NLP PoweredFetches relevant information from your knowledge base and past tickets
RAG EnhancedPerforms real actions: refunds, updates, API calls—actually solves problems
End-to-EndCrafts human-like responses with context, empathy, and next steps
95%+ AccurateWhy this beats chatbots: Basic chatbots stop at phase 3. They retrieve information but can't actually do anything. Our AI completes the full cycle—understanding, acting, and resolving.
Autonomous Resolution Rate
AI Confidence Threshold
Average Response Time
Teams Trust Us
From ticket intake to resolution, we've built every feature you need to deliver exceptional customer support—automatically.
AI that doesn't just chat—it actually solves problems end-to-end without human intervention.
One AI agent that works across every channel your customers use. Unified configuration, consistent experience.
Connect your existing documentation. Our AI learns from your content and stays in sync automatically.
Intelligent ticket distribution ensures the right issues reach the right people—automatically.
Understand your support performance with detailed metrics and actionable insights.
Bank-grade security and compliance standards to keep your customer data safe and your legal team happy.
Deep dive into the specific tools that power our AI.
Context-aware email replies.
Automate sales & support on WhatsApp.
2-way text messaging automation.
Detect angry customers instantly.
Translate 50+ languages in real-time.
Auto-categorize and route tickets.
Turn Slack threads into articles.
Replace IVR with conversational AI.
Unified view of all channels.
Predict satisfaction before they rate.
See how we stack up against the alternatives. Spoiler: We actually resolve tickets instead of just chatting about them.
| Feature | Basic Chatbots | Hiring More Agents | Leadilla |
|---|---|---|---|
| Autonomous Resolution | Only scripted responses | Full resolution | 40-65% auto-resolved |
| 24/7 Availability | Always on | Shift-based | Always on |
| Multi-Channel Support | Usually chat only | All channels | Email, chat, phone, WhatsApp |
| Scalability | Infinite | Limited by headcount | Instant scaling |
| Learning & Improvement | Static scripts | Training required | Auto-improves over time |
| Cost per Resolution | Low | $8-15 per ticket | $0.99 per resolution |
| Setup Time | Minutes | Weeks of recruiting | Under 1 hour |
| Human Handoff | Clunky transitions | N/A (all human) | Seamless with context |
Whether you're selling products, software, or services—Leadilla adapts to your specific support needs.
Handle high-volume support during peak seasons without hiring seasonal staff. From order tracking to refunds, we've got you covered.
Provide instant technical support and onboarding assistance. Reduce time-to-value for new customers while keeping existing ones happy.
Meet strict compliance requirements while delivering fast, accurate support for sensitive account and transaction inquiries.
See what industry leaders say about transforming their support with Leadilla.
"We went from drowning in 500+ tickets per day to having our AI handle 60% of them automatically. Our team finally has time to focus on complex issues and proactive customer success."
Everything you need to know about Leadilla features and capabilities.
Unlike basic chatbots that only provide scripted responses, Leadilla uses a 5-phase AI pipeline to actually resolve tickets end-to-end. It can process refunds, update account information, and take real actions in your systems—not just chat.
Our pipeline consists of: 1) Intake (collects and normalizes tickets), 2) Understanding (analyzes intent and context), 3) Knowledge Retrieval (fetches relevant information), 4) Action Execution (performs tasks in your systems), and 5) Response Generation (crafts human-like replies).
Leadilla only escalates when confidence drops below 95%. The handoff is seamless—your human agents receive full context, including what the AI has already tried and why it's uncertain. No customer has to repeat themselves.
Most teams are up and running in under an hour. Connect your knowledge base, set up your channels, and configure your first automation. Our team is available for guided onboarding if you need help.
We support Email (Gmail, Outlook, custom SMTP), Live Chat (embeddable widget), WhatsApp Business API, Phone/Voice AI, and Slack/Teams integration—all from a single configuration.
Yes! We integrate with Zendesk, Notion, Confluence, Salesforce, HubSpot, Stripe, and 50+ other tools. We also offer a robust API for custom integrations.
Absolutely. We're SOC 2 Type II compliant, GDPR and CCPA compliant, use end-to-end encryption, and maintain comprehensive audit logs. Your data is never used to train models for other customers.
We charge $0.99 per AI resolution—meaning you only pay when the AI actually solves a ticket, not for attempts or escalations. No monthly fees, no hidden costs. Volume discounts available.
We provide resolution rate tracking, response time metrics, CSAT scores, knowledge gap analysis, agent performance dashboards, and a custom report builder to track what matters to you.
Yes! We offer a 14-day free trial with no credit card required. You'll get full access to all features and can see exactly how many tickets the AI can resolve for your business.
Join 500+ teams already saving 60%+ on support costs with Leadilla
Start Free Trial 14 days free • No credit card required